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Where do the children beginners' class take place?
The Spirit/Evo2 ski school is the only ski school in Arc 1950 operating its own daycare centre at the heart of the village. Four fully equipped and secure facilities dedicated to the children. An opportunity for them to enjoy their own vacation in a fun and supportive environment.
Where do classes meet?
The Spirit/Evo2 ski school is the only ski school with all classes departing from the very village. Group lessons depart from the village main square, at the foot of the clock , in front of the signs indicating each level.
Where shall I collect the ski equipment booked online?
The ski equipment booked on the Spirit/Evo 2website is to be collected at the Spirit Sport store, right next to the ski school, thanks to the receipts handed to you by our staff..
Is the skipass included in the lesson fare?
No it's not. It must be purchased at the ski lift cashiers. (www.lesarcs.com). The pass is free for children under 6 on presentation of an ID (age condition determined by the Montagnes de l’Arc Society). Children under six must however carry their free pass in their pocket. As part of the ski lessons, a « Massif Les Arcs – Peisey .Vallandry » skipass will be required, (starting from level 1 for both adults and children).
Are the instructors state-certified?
Yes they are. In France, whatever school they are from, all ski instructors undergo the same training provided by the Chamonix National School of Ski and Alpinism. They all get the same diploma from the Ministry of Youth and Sports (State-certified diploma).
Is it mandatory for children to wear a helmet?
Although it is not mandatory, adults, teenagers and children are strongly advised to wear one.
As a beginner, should I use skiing poles?
Not necessarily. They are only required for level 1 children and beginning adults.
We are staying at Arc 2000 , how do we check in for lessons?
If you are a beginner, all you have to do is ride the cabriolet lift down to Arc 1950 (free of charge cable car connecting Arc 1950 and Arc 2000). The ski lessons depart from the foot of Cabriolet. If you can already ski, the small slope connecting Arc 2000 and Arc 1950 will serve as a warm up!! In both cases, it will take you less than five minutes to get there.
Can lessons be cancelled in case of bad weather?
No. You're in the mountains! Make sure to have the right equipment : warm gloves, ski mask, etc. Only the instructor (or the technical management) can decide to cancel the lesson because of bad weather conditions.
At what age can my child start skiing?
We welcome children ages 3 and up within
My four year-old has a previous week-long skiing experience. Do I still have to enroll him in the initiation course?
No you don't. With such an experience, they can enroll in the ages 5 and up beginner group.
Is the lesson fare refundable in case of an accident during our stay?
No it's not. We recommend subscribing to a specific insurance like the « Carte Sports ».
Which language is spoken during lessons?
French is generally used during group sessions. But English is also used for the group lessons (You can choose the language for private lessons).
How can I recognize my instructor?
All our instructors wear a blue outfit bearing the Spirit Arc 1950 / Evolution 2 logo on the back.
How many students are there in a private lesson?
It can go up to 4 persons. Prices vary depending on that number.
How many students are there in a group lesson?
Group lessons are limited to 10 students in order to maintain a high quality teaching level..
Can a group lesson be booked for 3 or 4 days only?
Our booking system only offers six-day sessions, but come by our office and we'll try our best to meet your needs depending on availability.
Group lessons start on sundays, what if I arrive later than that?
We recommend coming by the ski school's office to join the group better suited to your level and check for availability.
Should I inform the instructor if my child is sick or has an allergy?
Yes. It is preferable for the instructor to be informed so as to take the best course of action in case of an emergency.
I must cancel my stay for whatever reason and I have already booked my lessons, can I get a refund?
As stated in the General Conditions of Sale, a 30 euro processing fee will be withheld if the cancellation happens more than a week before the lessons were supposed to start. There will be no refunds for cancellations made beyond that point.
What is Club Cariboo's ?
It's a kids club for children ages 3 and up, with a wide range of fun filled activities, and a hot lunch service option. The day-nursery
We are staying at Arc 2000, how do we get to the kids club at Arc 1950 ?
If you are a beginner or do not wish to ski, all you have to do is ride the cabriolet lift down to Arc 1950 (free of charge cable car connecting Arc 1950 and Arc 2000). The ski lessons depart from the foot of Cabriolet. If you can already ski, the small slope connecting Arc 2000 and Arc 1950 will serve as a warm up!! In both cases, it will take you less than five minutes to get there.
What to do if I'm not sure about the ski level of a participant or if I realize I chose the wrong group?
You needn't worry, we make sure to harmonise the group levels from day one. Should you or your child not meet the group requirements, we will make the necessary adjustments.
Can I pay for my ski lessons until after I get to the resort?
No. In order for your booking to be completed, it must be payed for in full on the spot.
Can I request an instructor?
Yes, you can request your favorite instructor (for private lessons only). Do it upon booking, via email at firstname.lastname@example.org or telephone :04.79.04.25.72. We will come up with a schedule depending on availability.
I would like to make reservations for both the kids club and ski lessons. Can I do it online?
Yes, you can book both the club and the lessons on our website.
Should we provide our children with snacks?
If they are in a group, you can give them a snack. Instructors generally take breaks during classes.
I have made a mistake with my order. What can I do?
You can contact us via email at email@example.com or by telephone 04.79.04.25.72 so we can register your booking and make the necessary changes.